With so many employees, we've devised a number of ways to keep the lines of communication open, to ensure we deliver best practice and continuous improvement at all levels:
Chief Executive, Matthew Gardiner, breakfast meetings with small groups of staff from across the business to discuss in-depth issues and/or ideas team members may have to evolve services and working practices.
Sunshine Briefing Sessions
These sessions are more formal meetings held regularly with the whole company. The purpose of the meetings are to communicate company activity and service improvements, and to give everyone the chance for feedback and updates.
The Staff Conference
The Staff Conference is a yearly event, which brings together the entire workforce to communicate activity and improvements ongoing within the Trust. It provides a great opportunity to meet up with other teams across the business and to get to know those who work in different locations and departments. Overall it allows you to become a part of Team THT.
The Trust holds a number of wellbeing events throughout the year aimed at making the trust a healthier and happier place to work. Events include Family Fundays run in conjunction with Trafford Leisure Trust, therapy sessions (including reiki, massage, exercise classes). We also have a Wellbeing Focus Group where staff can put forward new initiatives and we have a number of Wellbing Champions throughout the Trust who provide wellbeing support to both our staff and customers.
Stop, Look, Listen, Care Campaign
An employee initiative about giving and getting respect was launched to encourage our workforce to go the extra mile for one another, and also our customers, by focusing on positive communication and taking responsibility.
Stop and give more time to our neighbours.
Look at ways to support those around us.
Listen to our neighbours.
Care by committing our time to make a difference to our communities.
The Christmas Party is always an enjoyable event and a chance for staff from all departments to socialise.
THT's Hidden Treasure Scheme
This is an employee recognition scheme, aiming to reward, motivate and inspire all employees who make a difference in their work and who are passionate about helping Trafford Housing Trust to better our services, so we continue to provide the consistently high standards our customers have come to expect from our team.
The Hidden Treasure Scheme is a one off, annual cash prize of £1000 and is awarded to an individual who meets appraisal objectives, who consistently provides excellent service for tenants and who achieves one or more of the following:
- Positively impacts on a number of people's lives by consistently delivering services to an individual/a community/partner or third party significantly in excess of THT gold standards
- Substantially moves the business forward by personally conceiving / implementing and/or realising either a significant improvement to services or a sizeable efficiency saving, which has a long term and lasting impact Winners of Hidden Treasure Awards will be announced annually in December.