Since opening our first store in 1996, Phones 4u has developed into one of the UK’s largest independent mobile phone retailers, leading the way in the mobile industry through excellent customer service and a passion for people. Operating within a fast paced and highly competitive marketplace, our aim is to be the best at what we do and to continue to grow and develop our business. Our store environment is fun, fast paced and challenging and offers all employees the opportunity to play their part in influencing the performance and success of the company. Our product range is constantly being developed offering, new and exciting technology on a daily basis, and currently includes the following:
We are at the heart of a really exciting industry and the products we sell reflect this. Over the years we have developed excellent relationships with the mobile networks and handset manufacturers, which allows us to provide our customer the best advice and the best deals. Whether it is the latest handsets, the best value tariffs or a great broadband service they are after we are ready to help.
In addition to the 30 new stores planned to open across the UK over the next 12 months, we have further increased our presence in the online marketplace with the recent acquisition of Dial-a-Phone. Dial-a-Phone are one of the leading UK brands selling mobile phones direct to consumers, Dial-a-Phone offers customers the opportunity to buy their mobile phones via its web sites www.dialaphone.co.uk & www.mobileexpress.co.uk, or by telephone.
We take each one of our customers through a fact find, thereby understanding not only their handset and tariff requirements but also their broadband and content needs and then we recommend and explain the best deal for them.
We pride ourselves on the level of service we offer to each and every customer. That's why we’ve introduced a monitoring system to measure the level of service each member of our retail team is giving to our customers.
People are at the heart of our business and are our most valuable asset – sounds like a bit of a cliché but it's true which is why we’re looking for ambitious, career-minded people… However we also want people with determination and a real desire to win... is that you? We believe in setting all our people clear objectives. This allows them to be accountable for their work and allows us to reward exceptional performance in a fair and consistent way.
At Phones 4u, we're committed to giving our people the very best start in their careers, because after all, if you're successful, we're successful! If you are reading this page this means you are already interested in investing time in your future... and so are we.