Who we are
Age UK Leicester Shire & Rutland (AUKLS&R) is an independent charity that exists to promote the well-being of older people by helping to make later life fulfilling and enjoyable. We are committed to maintaining the dignity, privacy and independence of older people by providing a range of services which meet the needs and wishes of Leicester, Leicestershire and Rutland residents.
The organisation has constantly evolved to better meet local needs within a changing external environment. Mergers between the city and county Age Concerns, and with Help the Aged in 2009 brought greater focus on, and a cohesive approach to, the challenges facing those who support an ageing population in an increasingly difficult economic climate. In 2010, we joined the Age UK association which maintained our independence and autonomy but brought the benefits of a refreshed and modernised brand, a national voice and a structured approach to campaigning to complement and underpin our continued emphasis on local fund raising and local investment to benefit our local community.
We are now, by some margin, the largest of the independent Age UK affiliated local charities; our turnover (£8.2m) is in growth, our retail asset base is expanding (currently 6 multi-use resource centres and 23 shops) and we attract a large and diverse workforce of committed and high calibre staff and volunteers (550 staff and 1,000+ volunteers).
What we do
Our services span a range of home-based and building-based activities delivered both face-to-face and remotely by telephone to either groups of older people or one-to-one. We actively strive to develop services and activities which fulfil people’s changing needs and which keep Age UK Leicester Shire & Rutland front of mind across the social, cultural and ethnic strata of our diverse community.
Our services include:
- day care in 40 locations providing 120 sessions per week to over 1,300 older people
- an Information and Advice service which responds to nearly 15,000 enquiries each year and facilitates access to over £2.2m in unclaimed benefits
- domiciliary care at 2 extra care centres delivering 30,000 hours of personal care each year
- home help with domestic tasks such as cleaning, laundry, shopping and food preparation as well as social and emotional support through companionship, respite and outings
- befriending services for older people at risk of social isolation delivered by phone and through home visits
Who are we looking for?
We recognise that in order to be successful both as a charity and as an organisation operating in an increasingly complex and competitive market we need to attract people who combine social conscience with commercial acumen, ideally with private sector experience.
For more information on current vacancies and the person specifications for these roles, please click here.

Home Care Support Services Manager job description